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March 8, 2025

Preparing for a CrowdStrike-Like Incident: Lessons and Best Practices

The CrowdStrike incident highlighted a critical issue many organizations face—dependency on kernel-level solutions without sufficient contingency planning. To mitigate the risk of similar incidents in the future, organizations must adopt a multi-faceted approach that combines technical preparedness with robust business continuity planning (BCP). This article delves into low-level technical strategies and operational frameworks to ensure resilience against incidents involving kernel-space disruptions.

Understanding the Challenge

Kernel-space software, such as Endpoint Detection and Response (EDR) solutions, operates at a privileged level within the operating system. While this level of access is necessary for security tools to perform their functions effectively, it also introduces a single point of failure. Faulty code or misconfigurations in kernel-space software can lead to system crashes, degraded performance, or downtime.

To “be prepared” for similar incidents, organizations must address both the technical and procedural gaps revealed by the CrowdStrike incident.

Technical Preparations

  1. Maintain Kernel-Space Independence for Critical Systems

    • Segregate critical systems: Avoid running EDR or other kernel-space solutions on systems that are mission-critical and cannot tolerate downtime.

    • Use lightweight alternatives: Employ application-level security measures (e.g., container-based isolation, sandboxing) for critical systems where kernel-level tools are too risky.

  2. Implement a Dual-Environment Strategy

    • Production vs. Recovery environments: Maintain a parallel environment for critical systems without kernel-space dependencies. This recovery environment should be ready to take over in case the primary environment fails due to kernel-level issues.

    • Testing environment: Continuously test kernel-space tools in a sandboxed environment to identify potential issues before deploying updates to production systems.

  3. Leverage Microsegmentation

    • Limit the impact of any single compromised system by segmenting your network and enforcing strict access controls.

    • Use tools that operate at the application layer, reducing dependency on kernel-space monitoring across the entire environment.

  4. Implement Kernel Patch Management

    • Maintain strict version control over kernel-space software, ensuring that only thoroughly tested versions are deployed.

    • Use tools that can revert kernel changes quickly, such as snapshot-based backups or versioned rollbacks for the operating system.

  5. Adopt Out-of-Band Management Tools

    • Equip systems with out-of-band (OOB) management capabilities (e.g., BMC, iDRAC) to retain control even if kernel-level tools fail.

    • Ensure these tools are securely configured and isolated from the production network.

Operational and Procedural Preparations

  1. Enhance Business Continuity Planning (BCP)

    • Include detailed scenarios for kernel-level failures in your BCP.

    • Ensure BCP plans address:

      • Failover mechanisms: Use redundant systems without kernel-space dependencies.

      • Downtime tolerances: Define acceptable recovery time objectives (RTO) for critical systems.

  2. Conduct Regular Incident Simulations

    • Simulate kernel-level failures during tabletop exercises or red team engagements.

    • Test both technical and procedural responses to ensure readiness.

  3. Monitor Supply Chain Risks

    • Vet all third-party kernel-space tools and ensure they meet stringent testing and security standards.

    • Work with vendors to establish clear Service Level Agreements (SLAs) that account for rapid incident resolution.

  4. Create a Technical Playbook

    • Develop a playbook specifically for kernel-related incidents. Include:

      • Steps to isolate affected systems.

      • Procedures for switching to a recovery environment.

      • Communication protocols for informing stakeholders.

  5. Collaborate with Vendors

    • Establish proactive relationships with kernel-space solution providers to ensure swift resolution of vulnerabilities or bugs.

    • Advocate for transparency in patching processes and detailed changelogs.

Long-Term Resilience Strategies

  1. Zero Trust Architecture

    • Adopt a Zero Trust approach to security, ensuring that systems and tools are independently validated before granting access.

    • Reduce the reliance on kernel-space solutions for monitoring and enforcement by distributing security functions across layers.

  2. Cloud-Native Security

    • Move towards cloud-native solutions that leverage microservices and containerized workloads, which inherently isolate faults and minimize dependency on kernel-space operations.

  3. Open-Source Alternatives

    • Consider open-source EDR and monitoring tools where code can be audited for stability and security.

    • Engage the community to ensure that critical patches are available and thoroughly tested.

  4. Behavioral Analytics and AI

    • Use AI-driven tools to complement traditional EDR solutions. These tools often work at the application or user behavior level, reducing kernel dependency.

Conclusion

Being prepared for a CrowdStrike-like incident requires a blend of technical foresight and operational discipline. By minimizing dependencies on kernel-space solutions, maintaining redundant environments, and integrating robust incident response procedures, organizations can significantly reduce the risk of downtime and maintain operational resilience.

Organizations must view incidents like these not as isolated events but as opportunities to improve their overall security architecture. With the right preparation, the next CrowdStrike-like incident can become a manageable challenge rather than a catastrophic disruption. Take proactive steps today by completing our Discovery Form to identify vulnerabilities in your kernel-space and business continuity plans. Our experts are here to help you build resilience and safeguard your operations.